HOSTESS

Responsibilities:

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• Welcome guests in a warm and friendly manner.

• Ascertains their dining/lodging needs.

• Seats guests and manage the seating chart.

• Monitors restaurant activity to determine seating and dining flow.

• Responds to guest inquiries and requests in a timely, friendly, and efficient manner.

• Performs opening and closing duties, as needed.

• Assists others with side work including, but not limited to cleaning, stocking, folding silverware, etc.

• Helps fellow team members and other departments wherever necessary to maintain positive working relationships

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Hostess Qualifications / Skills:

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• Verbal Communication

• Customer Service

• Resolving Conflict

• Teamwork

• Energy Level

• Thoroughness

• Professionalism

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